Support

Contact Ferrily

Send the store, order, or product reference that is visible in Ferrily, but never send passwords, access tokens, or full payment details.

Support is handled by email while the help center is being prepared.

Seller support

For store connection, import, mapping, freight, order, fulfillment, or tracking questions, email support@ferrily.top from the address on your account.

Privacy and legal

Privacy requests: privacy@ferrily.top. Terms or legal notices: legal@ferrily.top.

Security reports

Report a suspected vulnerability to security@ferrily.top. Do not access other accounts or data while testing. Include reproducible steps and allow time for investigation before disclosure.